At the Gatrooms hotels in Lisbon and Berlin, we think of our teams as superhumans working hard to offer our guests the perfect hotel experience. This task can sometimes be challenging, but they always nail it in the end. In order to reveal what goes into creating “the perfect stay at Gatrooms hotels”, we have created a forum for our staff to describe their everyday life at work.
The day my world turned dark
by João Martins
It’s in adversity that we show the world what kind of person we truly are. This phrase has been repeated and shared so many times that it has become a cliché. But clichés are only clichés because they’re true (up to a point).
This rang very true to me last year, on a day that can only be described as #$””! hell but that taught me that I was capable of going through all of it and making it to the other side.
For those who don’t know me, I work in Sales & Marketing at Gat Rossio. Among the many things I do, I supervise events from start to end to make sure all our clients’ needs are met. That was what I was doing with a series of workshops on SEO, Google Adwords and Analytics being led by two of the most talented professionals I have ever met. If I hadn’t been working, I would have gladly paid to take part and grow as a professional.
The workshops had been going on for a couple of weekends, but that day, as I arrived at the hotel at 7:30 in the morning, I saw from the outside that all the lights were off. The first #$%=? of the day escaped my lips and that wonderfully terrible word would continue to accompany me throughout the day.
Apparently, an electrical issue had occurred late the night before, and the hotel had lost everything, and I mean EVERYTHING: no electricity, no water, no phones, no Wi-Fi. The little power we were somehow able to produce with backup generators was directed towards the breakfast room. Guests walked the hallways in eerie calm using phones to light their way. What struck me was the silence: no background music, no machines whirring, no talking. Nothing.
And in the midst of it all, my greatest concern was the fact that in two hours’ time I would have to have a tech-based workshop up and running, with no power available. My colleagues had been working overtime since 03:00 to try and get things working.
So, I did what any rational person would do in this situation: I RAN!
Well…not quite. First, I went to speak with the organizers to advise them of the situation and assure them that I was going to make it work. Then I ran.
I ran into the streets, visiting the surrounding hotels in the area to see if they had any space available, how much it would cost, and so on. I was chasing solutions.
I found one at International Design Hotel; their team were my salvation, particularly David and the maintenance team, who helped me set everything up. I was a sweaty, cursing, adrenaline-fueled mess but I was moving forward.
Once my solution was ready, I ran back, hoping against all hope that my clients and their students would be open to the idea and that the issue had been resolved so that everything could return to the original plan.
Fortunately, my clients are some of the best people I have ever met. Seriously, if I had been in their shoes, I would not have been as calm! They were happy with the solution, and enjoying the change of pace, I walked with them to the hotel and talked with some of them, turning the walk into a tour. When they were settled, I kept watch to make sure everything was working as planned. Two hours later a miracle took place: the hotel was fixed and all was well with the world.
Even better, although the clients liked the new space, they considered my hotel their headquarters and said they would prefer to return there after lunch.
And return we did. As they settled in and I entered into a more relaxed state of mind, I could only be in awe of the day, of myself, and of these fantastic people that had helped me set up alternatives and that didn’t explode in righteous anger at their day being ruined by something outside of anyone’s control.
The only control I had over that day was over myself and how I handled and reacted to events, and I’m proud to say I did quite alright.
So, don’t despair when life comes at you with a total blackout. Things might not go as well as they did for me, but keep moving forward and do your best so you can end your day tired, but with your head held high. Don’t stop trying.
Berlin is a trendsetting city. When the brunch boom hit a few years ago, eateries here quickly found a way to offer a new type of customer‒ “those who brunch” ‒extensive options for high quality, healthy and locally-sourced food.
According to The New York Times and CNN, this is one of the best vegan restaurants in the world. According to us, it’s a place where whatever you order, it’s bound to be delicious!
Brunch served: Saturday
09:30-16:00 and Sunday 09:00-16:00.
Located on Tempelhofer Ufer in the Kreuzberg district, Hallesches Haus is an eye-opening event space with a modern, industrial vibe that serves locally-sourced organic cuisine.
Brunch served: Saturday 10:00-18:00. Enjoy a cup of local roasted coffee, too.
Isla Coffee Berlin
This city oasis with a zen vibe set in the midst of a sometimes hectic Hermannstraße in Neukölln features a minimalist decor, locally-produced furniture and an abundance of plants. The brunches they serve at this “island” of calm are based on a no-waste philosophy: leftover milk foam is used as ricotta to make their bread pudding.
This bakery produces traditional New York bagels in the heart of the Friedrichshain district. Perfect for enjoying lunch after browsing the extensive collection of English books at the Shakespeare and Sons bookstore, where it is located.
Open: Monday to Sunday
Accompany these marvellous, homemade vegan doughnuts with a great cup of coffee after devouring a freshly toasted bagel. When it comes to brunch, anything goes. Open: Monday to Saturday 10:00-20:00. Sunday
Gatrooms, the chain behind the Gat Point Charlie Hotel in Berlin and the Gat Rossio Hotel in Lisbon, stands apart for being an integral part of the cultural offer in its home cities. It holds four exhibitions a year in each of the two hotels, among other events such as workshops and artistic performances.
This autumn, we have the privilege of exhibiting the work of well-known international artists who draw on internal reflection and use different techniques to push the boundaries of art. The exhibitions will run from September to November.
In Berlin, the “Picatsso” exhibition by Sol Felpeto.
See the vernissage pictures
Venezuela-born Sol Felpeto is a multicultural artist who, in her own words, “seeks to translate art into something immediately catchy, making a connection between the known and the new to create emotions”. In this respect, and in her desire to “rewrite history using animals”, Felpeto has adapted Picasso’s masterpieces using her unique Pop Artoons style, replacing the classic protagonists with cats.
In Lisbon, “The Art of (de)construction” by artist Marco Laborda.
See the vernissage pictures
Artist Marco Laborda hails from Barcelona and, as he himself explains, wears “several hats, all of which tilt towards art.” Fascinated with portraiture, collage is his main form of artistic expression, in which “he cuts and pastes vivid elements to produce portraits that are reminiscent of Francis Bacon’s disfigured characters or Francisco de Goya’s realistic portraits”.
The best thing about an art gallery being in a hotel is that it is open to the public every day of the week:
Gat Point Charlie Hotel: Mauerstraße 81-82, 10117 Berlin
Gat Rossio Hotel: R. do Jardim do Regedor 27-35, 1150-193 Lisbon.
On 2nd June, in connection with the 10th anniversary of Gat Rossio Hotel and the Festas de Lisboa, we hosted a photography workshop led by professional photographer Pedro Pina. It was about 1-hour theory session focused on getting the most out of the participants’ camera or Smartphone, followed by a three-hour tour of Lisbon’s most photogenic corners and an hour-long presentation of the pics taken.
The best photographs selected by our team, are displayed at the hotel Gat Rossio, and you can take in anytime!
Check out some of the pictures of the exhibition:
June is going to be a month packed with celebrations at Gat Rossio! In honour of our upcoming anniversary, we are launching several online contests and other offline activities to celebrate how far we’ve come in the last ten years.
“We want former and current clients, former and current employees and even our suppliers to have some fun, win lots of prizes and really feel like part of the Gatrooms family”.
The Gat Rossio Team
Photography workshop & tour
On 2nd June, we will be hosting a workshop led by professional photographer Pedro Pina. A 1-hour theory session will focus on getting the most out of your camera or Smartphone, followed by a three-hour tour of Lisbon’s most photogenic corners and an hour-long presentation of the pics taken. The best photographs will be displayed at the hotel.
During the month of June, use our promotional code Meoow10 to enjoy a 10% discount when you book a stay with us for any dates between 1 June–31 December 2019. To top this offer off, a magnificent gift to help you discover Lisbon will be waiting for you when you check in.
Read the giveaway rules at https://whereis.gatrooms.com/10yearsgatrossio-contest/ and book your stay at http://b.link/gat10.
Photography contest: #mygatmoment
Whether you’re staying with us this month, have visited us before, or are one of the Gat Team, we would love you to take part in the contest we have dreamed up to bring out everyone’s creative side. You could win a two-night stay for two at Hotel Gat Point Charlie in Berlin!
1. Make sure you like @gatrooms on Instagram or Facebook.
2. Take an original, creative photo of a memorable moment you have enjoyed at the hotel.
3. Use the hashtags #mygatmoment and #10yearsgatrossio when you share your pic on Instagram or Facebook during the month of June. Don’t forget to tag @gatrooms!
Check out the contest rules at https://whereis.gatrooms.com/mygatmoment-contest/.
On the top of it, you will receive a present at your arrival!
Thanks to Fest Ticket, Lisbon Story Centre, Todo mundo, Bela Vinhos e Petiscos, Oceanário de Lisboa, Boost Portugal, Portugal Wild Trail, HiPPotrip, Eco Tuk Guide, U’n’Me, Aura Lisboa, Eating Bear Lisbon, Cervejaria Ribadouro and Noite Musica Magazine, for your partnership and for offering discounts or giving away full services to our guests!